Real-time visibility into every ATM, CDM, TCR, and smart safe across your network. Proactive alerting, map-based fleet views, and integrated FLM/SLM ticketing — all from a single dashboard, regardless of hardware vendor.
Each hardware vendor provides its own monitoring tool — no unified view across your fleet
Manual fault escalation delays repairs by hours, sometimes days
Cash-level alerts arrive too late, causing customer-facing outages
No connection between device events and service tickets
CashPrime Device Monitoring connects to any cash device via standard protocols. Real-time dashboards show device status, cash levels, component health, and environmental sensors. When something goes wrong, tickets are auto-created, assigned, and escalated based on configurable SLA rules — with full map-based visibility across your entire fleet.
Connect ATMs, CDMs, TCRs, and smart safes from any manufacturer through a single integration layer.
Geo-located device fleet with colour-coded status. Drill down to individual device details with one click.
Configurable rules for cash-low, hardware fault, and security events. SMS, email, and push notification channels.
FLM and SLM tickets auto-generated from device events. Full lifecycle tracking with SLA countdown timers.
Historical uptime reports, MTTR trends, and cash availability analytics to drive continuous improvement.
Door sensors, tamper alerts, skimming detection, and safe door events — all tracked in real time.
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Platform Module Overview
Platform Module
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