01
Dispatch
Send the right context before travel
Provide device history, symptoms, SLA, site rules, required tools and likely parts so the visit starts with a prepared technician.
ARKASH field execution
Carry the service record from dispatch to verified closure.
Mobile field service connects the technician, assigned asset, approved task, parts, evidence and customer sign-off in one traceable visit record.
Acceptance checkpoint
Measure first-time fix, visit duration, repeat fault and evidence completeness together.
02
Evidence
Capture work at the asset
Use barcode or QR identity, timestamps, photographs, readings and parts consumption to distinguish performed work from a typed status.
03
Offline control
Define synchronization and conflict rules
Decide which actions remain available offline, how identity is checked and how conflicting updates are resolved after connectivity returns.
Turn the page into a testable decision.
Capture the workload, constraint and required evidence, then review the fit with an operations specialist.
