01
Use case
Separate service access from cash access
Model technicians, CIT crews, custodians and emergency responders as distinct roles with the minimum access each visit requires.
ATM electronic-lock solution
Design the access event before selecting the lock.
An ATM e-lock project must connect field identity, approved time windows, physical closure and the central audit trail across first-line, second-line and cash-service visits.
Acceptance checkpoint
A controlled pilot should include normal access, denied access and incomplete closure scenarios.
02
Evidence
Close the event only after the asset is secure
Link lock state, door state, identity, timestamp and any required photograph so an issued code is not mistaken for a completed visit.
03
Resilience
Test communications and power failure
Approve offline, battery, recovery and emergency procedures for every ATM type before removing existing key logistics.
Turn the page into a testable decision.
Capture the workload, constraint and required evidence, then review the fit with an operations specialist.
